Foodline has successfully exported a fully automated ice cream robot to a local convenience store chain in Poland, helping stores add a new revenue stream from frozen foods. Without needing to hire professional ice cream operators, ice cream sales increased by 51% month-on-month in the first month after launch. For customized commercial ice cream equipment solutions, please contact us for a quote.
The Negotiation Process for Robotic Ice Cream Machine
- Client Origin: A Polish client found the Foodline brand through a Google search. They operate a community convenience store and faced challenges in the summer with a limited selection of cold drinks. Handmade ice cream production resulted in high waste and labor costs, so they were searching for automated ice cream vending equipment. After comparing various European equipment manufacturers, they finalized their partnership.
- Communication Details: The client conducted two remote demonstrations of the prototype machine, focusing on soft-serve ice cream preparation, flavor switching, and low-temperature preservation. Our technical team pre-stored local recipes in the machine system based on popular Polish flavors like milk and berry, fine-tuning the ingredient ratios as needed.
- Order Delivery: After finalizing payment terms, cross-border logistics, and after-sales service details for Eastern Europe, both parties signed the order. The ice cream robot underwent factory aging tests and was shipped to Poland via China-Europe logistics. We provided remote guidance for installation and commissioning, completed basic staff training in one day, and the equipment began to work 24/7 operation.
Customer Feedback on Robotic Ice Cream Vending Machine
- Increased Production Capacity: Traditional manual ice cream production is limited to a maximum of 35 ice creams per hour, while the ice cream robot vending machine produces one serving in just 40 seconds. It extends ice cream sales hours from 10 hours a day to 24 hours a day.
- Cost Savings: Eliminating dedicated ice cream-making staff reduces monthly labor costs. Intelligent, quantitative dispensing by the machine reduces raw material waste from 22% (manual) to 7%. It significantly lowers raw material procurement costs.
- Store Experience: Self-service ordering via barcode scanning allows customers to select their own ice cream. Regular store staff only need to replenish ingredients periodically, eliminating the need for ice cream-making skills. The modern, automated equipment attracts nearby customers, boosting sales of snacks and beverages..
Parameters of the Ice Cream Making Robot
| Item | Parameters |
| Model | FL-24A |
| Equipment Size | 1250*1130*1900mm |
| Floor Area | 1.4㎡ |
| Cup Output Speed | 40 seconds per cup |
| Capacity | 96 cups |
Highlights of Choosing a Foodline Gelato Robot
- Localized Adaptation: Catering to Polish consumers’ preference for berry and fresh milk flavors, the recipe library can be remotely updated to quickly adapt to local tastes, saving the cost of repeated recipe adjustments.
- Unmanned Sales: The entire process involves self-service ordering via QR code and automatic dispensing, requiring no dedicated personnel and aligning perfectly with the 24-hour operation model of Polish convenience stores.
- Intelligent Management: Merchants can view daily sales and remaining ingredient quantities in real time on their mobile phones, with automatic alerts for low inventory, facilitating reasonable stocking and control of operational data.


Cooperate With Foodline Machinery
Still struggling with high labor costs and inconsistent product quality in the cold beverage industry? Several convenience stores in Poland have already leveraged Foodline’s ice cream robots to expand their revenue streams, validating their profitability with real revenue data. A mature, comprehensive solution for Eastern Europe, from recipe customization to after-sales maintenance, is available. Contact us now to receive a free reference plan for operating your Polish store and get a quick quote.









